ExFlow Data Capture for D365FO

1.

SERVICES

SignUp undertakes to assist the Customer in the implementation of the Software in the Customer's environment by providing the following Implementation Services at the price set out in the Agreement.

1.1

Kick-off meeting

SignUp will arrange a kick-off meeting where the structure of the Implementation Services will be discussed with the Customer. This activity can be merged with the technical meeting & preparations activity.

1.2

Technical meeting & preparations

SignUp will arrange a technical meeting to inform about the technical requirements and gather technical information impacting the project. The results will be a configuration form for making the system setup and identify any potential gaps. Alternatively, the Customer themselves fill out the configuration form and hand it to SignUp.

1.3

Configuration

SignUp will complete the parameter setup for one (1) company. If the Customer requires setup of additional companies this will be provided at SignUp's rates for Consultancy Services set out in the Agreement.

1.4

One-hour training for the Customer's employees

SignUp will arrange a one-hour training session for the Customer's employees responsible for accounts payable.

1.5

Project management

Project management services are not included in the price for the Implementation Services. Project management is considered a Consultancy Service and is provided at the price for Consultancy Services set out in the Agreement.

2.

CUSTOMER REQUIREMENTS

SignUp's delivery of the Implementation Services is dependent on that the Customer is active in the implementation and provides reasonable assistance. The Customer will therefore be required to:

2.1

Assign a project leader within the Customer's organization responsible for allocating resources and managing work related to the implementation of the Software and for all contacts with SignUp;

2.2

At the Customer's own expense, arrange a remote connection for SignUp to the Customer's environment if any local connector installations will be done;

2.3

If any other invoice data transport stream is implemented by any other party than SignUp, it will be the Customer's responsibility to make sure that the data is adopted to SignUp's specified format. If the Customer requires any assistance with the format, the work will be considered a Consultancy Service, and isprovided at the price for Consultancy Services set out in the Agreement;

2.4

Ensure that a sufficient amount of qualified personnel from the Customer's organization is available throughout the implementation and testing phases;

2.5

Notify SignUp without undue delay of any defects in the Software or implementation thereof discovered during the Customer's testing

2.5

Notify SignUp